Shipping and Delivery
Countries we ship to
We ship worldwide. However, if you’re in the EU you can visit our Etsy shop instead. You can check the country list at the checkout. We dispatch all products directly from our partnering suppliers in China and Southeast Asia.
It usually takes us about 1-5 working days to process and dispatch your order depending on products. Most of the products can be dispatched in 1-2 working days. Handmade products may take longer to dispatch.
Shipping time varies depending on your shipping destination and items ordered. If your order contains more than one item, depending on availability and item sizes we may need to dispatch them in separate parcels.
Estimated shipping times
- UK: 10 – 14 working days after dispatch
- US: 10 – 20 working days after dispatch
- Australia & New Zealand: 20 – 25 working days after dispatch
- Canada: 20 – 25 working days after dispatch
- Switzerland: 10 – 20 working days after dispatch
- EU: 10 – 20 working days after dispatch (only available via our Etsy Shop)
- Asia: 10 – 14 working days after dispatch
- Rest of world: 20 – 25 working days after dispatch
Please note: If you would like to order our products as a gift for someone please make sure you allow extra time for shipping to avoid disappointment. If you need help with shipping time estimate please get in touch and we’ll be glad to help.
If you’d like to return an item, please contact us within a week of receiving the order by emailing firstname.lastname@example.org. Please make sure to attach photos of any faulty or damaged item in your email so we can provide a quick resolution. Items can be returned for a refund within 30 days as long as they’re unused and in their original condition and packaging.
Learn more about our returns policy here.
You are responsible for any customs fees incurred with your order. The fee may vary depending on your order value, country limits, and other factors. If unsure, please check your local government’s website for more information before purchasing.
We are not responsible for any customs fees.